Blog
How crowd testing became essential during the COVID-19 pandemic
According to the United Nations Conference on Trade and Development, the dramatic rise in ecommerce amid movement restrictions induced by COVID-19 increased online retail sales' share of total retail sales from 16% to 19% in 2020. The COVID-19 pandemic drastically reshaped how businesses operated, accelerating digital transformation at an unprecedented pace. Now, five years ...
The hidden UX risks you can’t afford to ignore when it comes to Drupal Bootstrap upgrades
The upgrade that should have been simple... Imagine this: You’ve just completed what seemed like a straightforward Drupal Bootstrap upgrade. Your developers have ticked all the boxes, the staging site looks great, and you’re ready to go live. Then - boom. Customers start reporting broken checkout flows, unclickable buttons, and misaligned menus. Sounds dramatic? Unfortunately, ...
Quality assurance interview questions: Setting the stage for strong QA teams
Finding the right QA professional is more than just filling a role – it’s about ensuring flawless digital experiences in an era where quality is non-negotiable. From start-ups seeking their very first QA hire to established teams needing additional expertise on a project basis, asking the right questions during the interview process is vital ...
Finding the sweet spot: The key to better digital experiences
For businesses competing for consumer attention in a crowded landscape, user experience (UX) can make or break a business. The new Digital Experience Benchmark Report from Contentsquare shows us that even small friction points, such as slow-loading pages, poor responsiveness, and rage clicks, can reduce session depth by 6% and negatively impact conversion rates. ...
The most important website & app issues shaping customer experience in 2025
What 2024 taught us about digital CX: Key insights from testing hundreds of sites and apps 2024 was a pivotal year for our clients and their digital customer experience (CX). As they pushed boundaries with new features, global expansions, and cutting-edge functionality, we observed a surge in certain types of issues that directly impacted ...
Crowdtesting – The secret to enhancing user satisfaction
Every interaction on your website or app is a moment of truth, an opportunity to win loyalty or lose a customer. Even a 1% boost in customer satisfaction can increase retention by 5%, and raising retention by just 5% can drive profits up by an impressive 25% to 95%, according to Bain & Company. ...
