Our contact details
Name: Digivante Limited
Address: Midway House, Staverton Technology Park, Cheltenham, GL51 6TQ, United Kingdom
E-mail: privacy@digivante.com
1.1 Background
This privacy policy sets out how we use and protect any information that you give us, or we collect from you when you use this website. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it as we take your data extremely seriously.
Digivante is committed to protecting and respecting your privacy. So should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.
When you submit data to us, you will be asked to affirm that you have read and understood this policy. If you tick to indicate you have, it will be taken as positive acceptance of this policy as stated.
For the purpose of the General Data Protection Regulation 2016 (“the Regulation”), the data controller is Digivante Limited c/o Midway House, Staverton Technology Park, Cheltenham, GL51 6TQ, United Kingdom.
Please note that we may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated in March 2023.
1.2 What we collect
We may collect and process the following information about you:
- Name
- Telephone number
- Email address
- Address
- Business Name
- Job Title
- Details of your visits to our site (including but not limited to traffic data, heat maps, anonymised screen recordings, location data and/or resources you access, whether this is required for our own billing purposes or otherwise for improving your experience)
- We may also hold CV/Resumes if uploaded
Any data collected is used for the express purpose of conducting business operations are under the lawful bases for processing data as set our in Article 6 of the UK GDPR. The lawful bases we gather data under are
(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.
1.3 What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping;
- To notify you about changes to our services;
- To provide you with the information, products and services that you request from us as well as other goods and services we offer that are similar to those that you have already purchased or enquired about;
- To improve our site and to ensure that content is presented in the most effective manner for you and for your computer;
- To allow you to participate in interactive features of our service when you choose to do so;
- As part of our efforts to keep our site safe and secure;
- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them;
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided (subject to your right to unsubscribe or opt-out at any time);
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, mail or other electronic means. We may use the information to customise the website according to your interests.
1.4 Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
1.5 IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
1.6 Cookies
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. If you register with us or if you continue to use our site, you agree to our use of cookies.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser setting to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.
1.7 Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
1.8 Controlling your personal information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
As a rule, we will never divulge your personal information to any Third Parties excepting:
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (for Testers and Customers found on this site, and other agreements; or to protect the rights, property, or safety of Digivante Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).
- If Digivante Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
1.9 Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at privacy@digivante.com if you wish to make a request.
1.10 Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
1.11 Contact and how to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@digivante.com..
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
